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Account Management
Pricing & Subscriptions
Order Entry & Management
Shipping & Fulfillment
RMAs & Warranty
Recurring Billing Management
Revenue Analytics & Reporting
Device Management

Events & Data

Carrier Integration

 
News
08/01/2018
API Version 1.3 is now in release.
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Recurring Billing Management
An automated system that generates renewal orders from the current active subscriptions results in an efficient way to manage your recurring revenue

Increase customer satisfaction by including customer identifiers on renewal orders streamlining their reconciliation process. Details can be included either on the renewal order or an accompanying Renewal Activity Detail file.

The ability to schedule changes in the future is an important feature that simplifies the management of service and increases customer satisfaction by delivering their requested changes automatically.
Key Features
  • Automated Processing
    Managing renewals efficiently requires controlled automation, M2M Suite allows the generation of renewal orders for review and then processing by company, brand or distributor.
  • Customer Identifiers
    Customers often wish to reconcile renewals by using their own identifying data, by providing that information either on the renewal order directly or via an attached Renewal Activity Detail file, the customer can efficiently reconcile your renewal billings.
  • Scheduled Changes
    To streamline the process of service order changes, you can schedule a future add or removal of a subscription along with customer notifications once the change has been processed.
  • Renewal Provisioning API
    As subscriptions are renewed, M2M Suite can generate an API call allowing for automated integration into related systems.